PSEG
Customers should prepare for potentially bad weather by being cautious and staying alert to their surroundings during and after storms. PSEG Long Island has provided storm preparation tips at https://www.psegliny.com/safetyandreliability/stormsafety.
Customer Safety:
- Downed wires should always be considered “live.” Please stay away from them, and do not drive over or stand near them. It is best to maintain a distance of at least 30 feet from a downed power line. To report a downed wire, call PSEG Long Island’s 24-hour Electric Service number at 800-490-0075 or call 911.
- Electric current passes easily through water. If you encounter a pool of slush or standing water, stop, back up and choose another path.
- Never use a generator, pressure washer, or any gasoline-powered engine inside your home, basement, or garage or less than 20 feet from any window, door, or vent. Use an extension cord that is more than 20 feet long to keep the generator at a safe distance.
Stay Connected:
- Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
- Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report an outage through PSEG Long Island’s app or website at psegliny.com/outagesor by using the Amazon Alexa or Google Assistant[i] app on a smartphone.
- To report an outage or downed wire, call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075, use the web chat feature at psegliny.comor 911.
- Follow PSEG Long Island on Facebook and Twitter to report an outage through direct message and for updates before, during and after a storm.
- Visit PSEG Long Island’s MyPower map for the latest outage information, restoration times and crew locations across Long Island and the Rockaways at https://mypowermap.psegliny.com/.
Optimum
Customers can visit Optimum.com/storm for service updates and the Optimum Outage map at optimum.com/outage-map.
You can also can also sign up to receive service alerts via text or voice message by going to My Account. Once confirmed, you will be notified when outages affect their service and will receive timely updates until their service is restored.
All of these resources, as well as storm preparation recommendations and frequently asked questions, are also available at www.optimum.com/storm.
Verizon
To report downed or hanging lines contact Verizon at 1-800-837-4966.
National Grid
To report a gas emergency contact National Grid at 1-800-490-0045.
Downed Trees in the Roadways:
Call 911 during non-village office hours.
Call Village Hall at 516-627-3701 or email the Clerk at clerk@plandomemanorny.gov.